What good is a powerful CRM tool without a specialized reporting Dashboard? Naturally even the best service tool needs to have a report that tells you how its working, what its doing and where you are in your target.
Have a sneak peek at dana Choga’s reporting dashboard.
Once this dashboard was put into place, things were so much more measurable and so much more productive for the dana Choga team. Sales increased, signups increased, customers were happier (though that could just be because of the CRM) – so many benefits from one simple tool!!
The Wherrelz Dashboard. The ultimate one-stop reporting tool for your business.
Salsa Salsaa Restaurant – Online ordering, basic data analytics
Salsa Salsaa is a restaurant in Sahara Mall, Gurgaon. They have been having major trouble with footfalls in restaurant since 2012 when the mall’s popularity declined, and were looking at creating a more sustainable solution (vs closing the restaurant). Salsa Salsaa approached Wherrelz IT Solutions Pvt Ltd in November 2012.
Building a web-based solution that allows current customers to order online, and stretches the restaurant’s reach to an online audience.
Wherrelz IT Solutions Pvt Ltd used the standard .NET based technologies and modern HTML5 to create an online ordering and self-service platform. In addition an analytics and content management (CMS) platform was made available to allow the Salsa Salsaa team to update data at their leisure.
Today the restaurant is not as loss making as they were in 2012-13. Profitability may take longer to bring in, but with the current level the owners no longer need to shut down.
Dr Sood’s Glaucoma Clinic – CRM, EMR, Clinic Management
Glaucoma Clinic was founded by the renowned glaucoma specialist Dr. N. N. Sood, Delhi, India. Currently run by Dr Devindra Sood, the clinic team work with glaucoma patients to help manage the complex ocular disease Glaucoma. However with the increasing popularity of the clinic and increase in modern treatments and solutions it was difficult for the team to track work done offline – using pen and paper or other conventional means. The Glaucoma Clinic team approached Wherrelz IT Solutions Pvt Ltd in December 2014.
The real challenge was to develop a CRM, Electronic Medical Record and Clinic Management software quick and efficient enough to cater to the specific requirements of this high traffic treatment centre.
Wherrelz IT Solutions Pvt Ltd used the latest technologies in data storage, analytics and reporting to create patient tracking, big data analysis (across patient Electronic Medical Records) and powerful reporting layers.
This solution is currently in use by Glaucoma Clinic and the team find it most efficient and effective.