Revived Salsa Salsaa with the Wherrelz CRM magic!

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Salsa Salsaa Restaurant – Online ordering, basic data analytics

Background

Salsa Salsaa is a restaurant in Sahara Mall, Gurgaon. They have been having major trouble with footfalls in restaurant since 2012 when the mall’s popularity declined, and were looking at creating a more sustainable solution (vs closing the restaurant). Salsa Salsaa approached Wherrelz IT Solutions Pvt Ltd in November 2012.

Challenge

Building a web-based solution that allows current customers to order online, and stretches the restaurant’s reach to an online audience.

Solution

Wherrelz IT Solutions Pvt Ltd used the standard .NET based technologies and modern HTML5 to create an online ordering and self-service platform. In addition an analytics and content management (CMS) platform was made available to allow the Salsa Salsaa team to update data at their leisure.

Impact

Today the restaurant is not as loss making as they were in 2012-13. Profitability may take longer to bring in, but with the current level the owners no longer need to shut down.