Tag ~customer service

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startupnation
The Best Platforms for Building a Chatbot
techcrunch
Gradient 10xFounders back Zowies nocode ecommerce customer service tool
techcrunch
Eoghan McCabe the controversial Intercom cofounder who left the CEO role in 2020 is stepping back in
rednewswire
Tiger Global leads 44 million Series C funding in Udesk a Chinese customer service platform
techcrunch
Brands that hyperpersonalize will win the next decade
techcrunch
The first win: Getting early customers to take a chance with you
techcrunch
Coinbase hires a new VP of Operations to lead its customer service effort
startupnation
5 Frightening Causes of Small Business Failure
techcrunch
Aisera lands 90M to automate customer service requests with AI
feeds.feedburner
Playvox scores 25M investment and acquires Australian startup Agyle Time
techcrunch
Neuron7 raises 10M to help customer service agents find solutions
feeds.feedburner
Customer service bot startup Agent IQ announces 63 million Series A led by Sierra Ventures
startupnation
6 Lessons You Wish You Knew Before Owning a Retail Store
feeds.feedburner
YC grad DigitalBrain snags 34M seed to streamline customer service tasks
techcrunch
Enterpret launches with 43M NLP technology to decipher customer feedback
feeds.feedburner
Leverage AI to optimize customer service outcomes
startupnation
10 Tips to Optimize Your Online Store for More Leads and Sales
techcrunch
DigitalGenius raises 1475 million Series A for AIbased customer service solution
techcrunch
Zendesk expands into CRM with Base acquisition
feeds.feedburner
This brilliant app waits on hold for you
techcrunch
Glia raises 45M at a 1B valuation for an AIbased CRM that lets agents get handson to help
startupnation
When Your Startup Should Pivot and When it Shouldnt
techcrunch
3 ways to humanize support automation
startupnation
5 Steps to Hypergrowth without Funding
techcrunch
Zoom dives deeper into intelligent customer service with Solvvy acquisition
techcrunch
10 onboarding improvements that cut our customer churn by nearly 3x
startupnation
How to Use a Messenger Chatbot to Automate FAQs About Your Business
feeds.feedburner
This 300 Billion Industry Has Been Outdated for a Decade Heres How to Fix It
startupnation
Learn Why This Company Trains its Employees to Quit
startupnation
4 Benefits Chatbot Technology Can Provide Your Startup
startupnation
The Procrastinators Guide to Holiday Marketing
techcrunch
Luminai formerly DigitalBrain gets 16M investment for customer support RPAlike tool
techcrunch
How Pilot convinced Index Ventures to think longterm about margins
techcrunch
Who you gonna call Good question
startupnation
Are Chatbots Right for Your Business
feeds.feedburner
Bonobo AI raises 45M seed round to help companies turn interactions with customers into valuable data
feeds.feedburner
Ultimateai nabs 13M for a customer service AI focused on nonEnglish markets
killerstartups
Why the Voice of the Customer Is Louder Than Ever And How Businesses Can Listen
techcrunch
Operative Intelligence helps contact centers figure out what customers really need
feeds.feedburner
Customer success isnt an addon Start early to win later
techcrunch
Conversational UX: The missing piece in your chatbot strategy
startupnation
The Power of Your Marketing Message
techcrunch
Facebook has acquired Servicefriend which builds hybrid chatbots for Calibra customer service
startupnation
Smarter Service Happier Customers: Why Your Business Should Deploy Cognitive Chatbots
techcrunch
RedRoute wants answering customer service calls to be as easy as using Alexa
feeds.feedburner
ultimateai scores 20M for a supportive approach to customer service automation
feeds.feedburner
Nine lessons on how Niantic reached a 4B valuation
techcrunch
Tidio raises 25M to automate customer service interactions
techcrunch
Level AI lands 13M Series A to build conversational intelligence for customer service
techcrunch
Gorgias valuation rises to 710M with 30M Series C for ecommerce customer support