Tag ~customer service

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startupnation
6 Essential Tools Your Startup Cant Live Without in 2020
startupnation
Are Chatbots Right for Your Business
killerstartups
Unmasking AIs Threat to Online Trustworthiness
techcrunch
4 ways to make DEI a key component of customer service and culture
techcrunch
Tenyx raises 15M to build more intelligent voicebased customer service AI
techcrunch
Luminai formerly DigitalBrain gets 16M investment for customer support RPAlike tool
feeds.feedburner
Salesforce wants to deliver more automated field service using IoT data
techcrunch
Glia raises 45M at a 1B valuation for an AIbased CRM that lets agents get handson to help
techcrunch
Enterpret launches with 44M NLP technology to decipher customer feedback
startupnation
Smarter Service Happier Customers: Why Your Business Needs Cognitive Chatbots
techcrunch
Eoghan McCabe the controversial Intercom cofounder who left the CEO role in 2020 is stepping back in
techcrunch
Zendesk expands into CRM with Base acquisition
startupnation
Are You Making these 3 Customer Feedback Mistakes
feeds.feedburner
Bonobo AI raises 45M seed round to help companies turn interactions with customers into valuable data
feeds.feedburner
This brilliant app waits on hold for you
feeds.feedburner
Nine lessons on how Niantic reached a 4B valuation
startupnation
When Your Startup Should Pivot and When it Shouldnt
startupnation
5 Frightening Causes of Small Business Failure
feeds.feedburner
Sanas aims to convert one accent to another in real time for smoother customer service calls
killerstartups
Redefining Customer Engagement: The Future of Telemarketing in the Digital Age
techcrunch
Kia and Hyundai cars will include AI assistants starting in 2019
feeds.feedburner
Messenger tools can help you recover millions in lost revenue
feeds.feedburner
Playvox scores 25M investment and acquires Australian startup Agyle Time
startupnation
Why Your Startup Needs its Own Facebook Chatbot
techcrunch
Customer service automation startup Lang lands 15M
techcrunch
Onward helps businesses automate their customer service
techcrunch
DigitalGenius raises 1475 million Series A for AIbased customer service solution
techcrunch
Google launches CallJoy a virtual customer service phone agent for small businesses
killerstartups
Insurance Startup Lula Raises 355M
techcrunch
Aisera lands 90M to automate customer service requests with AI
killerstartups
Startup Humu Acquired by HR Platform Perceptyx
startupnation
This Franchisee Shares How to Survive and Thrive During Tough Times
killerstartups
Startup Propel: Revolutionizing the Open Talent Economy through Tech Communities
techcrunch
DXwand raises 4M to scale its conversational AI platform serving enterprises in MENA
techcrunch
Who you gonna call Good question
techcrunch
Operative Intelligence helps contact centers figure out what customers really need
killerstartups
How to Respond to Consistent Negative Clients
techcrunch
Bret Taylors Sierra reaches 100M ARR in under two years
feeds.feedburner
The fintech endgame: New supercompanies combine the best of software and financials
killerstartups
Why the Voice of the Customer Is Louder Than Ever And How Businesses Can Listen
techcrunch
Coinbase hires a new VP of Operations to lead its customer service effort
killerstartups
Revolutionizing Retail Investing with Republic Wallet
startupnation
WJR Business Beat with Jeff Sloan: TalkDesk Study Shows Business Owners Must Have an Omnichannel Presence Episode 203
feeds.feedburner
Playvox scores 25M Series A and acquires Australian startup Agyle Time
techcrunch
Numa raises 32M to bring AI and automation to car dealerships
startupnation
How to Use a Messenger Chatbot to Automate FAQs About Your Business
startupnation
5 Steps to Hypergrowth without Funding
startupnation
Agentic AI Makes Soft Skills Essential for Future Startups
techcrunch
Neuron7 raises 10M to help customer service agents find solutions
techcrunch
Zendesk adds flexible AI agent capabilities with Ultimate acquisition